This week we started with the new stage of the Live and Learn project that will bring us right back to the basics of office work. This will enable our members to update their practical skills, learn from each-other, have fun and run the PFM office again after more than a year of working from home.

We will cover a wide range of skills that we need to work in the office, for example, hosting, general administration, use of technology to access online services, using social media safely etc.

Yesterday we did a role play about meeting and greeting visitors. This includes signing them in, asking who they are meeting and filling in the Covid-19 form. Everyone did a great job and we also saw some acting talent.

We will continue today at 1 PM.

Lisa and Siobhan demonstrating how to deal with a difficult visitor

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